Privacy Policy
Last Updated: July 13, 20261. Introduction
Greek Games Studios ("we", "our", or "us") is committed to protecting the privacy of our users across all our platforms and services. This Privacy Policy explains how we collect, use, and protect information in connection with our games, apps, websites, and community services.
This policy applies to:
- Main Games: Titles available on platforms such as Google Play Store and Steam
- Mini Games: Experiences on Roblox, Minecraft, and similar platforms
- GGS Hub Mobile App: Our official mobile application available on Google Play
- Official Website: https://greekgamesstudios.com
- Other Services: Including testing environments, Discord bots, servers, digital tools, and Play & Demo experiences
2. Data Collection
We do not actively collect direct personal identifiers such as full names, home addresses, or phone numbers during normal gameplay or website browsing.
However, certain platform-based or technical identifiers may be automatically processed or stored to ensure proper functionality, performance, and moderation across our services.
a. Gameplay Logs and Usernames
Platform usernames, user IDs, and gameplay logs may be stored for analytics, moderation, or debugging purposes.
This may include:
- Error reports
- In-game actions
- Account-level information provided by the platform (e.g., Roblox User ID)
When stored persistently for analytics, debugging, or moderation purposes, platform-provided identifiers (such as usernames or account IDs) may be treated as personal data under applicable data protection laws.
b. GGS Hub App - Account Information (Firebase Authentication)
When you create an account within the GGS Hub mobile app using email/password or Google Sign-In, we store:
- Email address
- Encrypted authentication credentials (handled securely by Firebase)
- Unique user ID (UID)
- Nickname (display name) that you choose
Passwords are never stored in plain text and are fully managed by Firebase Authentication.
c. GGS Coins & Challenge Progress
To operate our rewards system, we store:
- Your GGS Coin balance
- Challenge completion status (to prevent duplicate claiming)
- Challenge progress (e.g., playtime today, games played today)
This data is used solely to reward you for completing daily, weekly, and special challenges.
d. Game Scores & Leaderboards
When you play mini-games within the GGS Hub app, we may store:
- Your score for each game
- Timestamp of your best performance
- Your nickname as displayed on leaderboards
- Your unique user ID to associate scores with your account
Leaderboard data is visible to other users to foster friendly competition.
e. Push Notification Tokens (Firebase Cloud Messaging)
With your permission, we collect a unique device token to send push notifications for:
- Daily challenge reminders
- Reward claim confirmations
- Important app updates and announcements
You can disable notifications at any time through your device settings without affecting core app functionality.
f. Testing and QA
Users may participate in testing phases (public or private) as part of early releases. We may monitor gameplay behavior and interactions to improve game balance and performance.
Platform-provided identifiers (such as usernames or account IDs) may be used during these processes for moderation or debugging purposes.
g. Moderation and Bans
If a user violates community or platform rules, ban or moderation data may be stored. This may include timestamps, offense type, and actions taken.
Moderation-related data may be retained under our legitimate interest in maintaining safe and fair community environments. In some cases, moderation data may be shared with the relevant platform provider.
h. Contacting Us (Support or "Message Us")
If you voluntarily contact us through a support form, email, or "Message Us" feature on our website or services, we may temporarily store your email address and message content for the sole purpose of:
- Responding to your request
- Providing technical assistance or support
- Investigating reported issues
We do not use submitted contact information for marketing or analytics purposes.
Support-related information is retained only for as long as necessary to resolve the request and is deleted thereafter.
Some technical data (such as IP address or browser metadata) may be automatically processed by our hosting provider when forms are submitted or pages are accessed. This information is managed by the hosting provider in accordance with their own privacy policies.
3. Automatically Collected Technical Data
Our services, including website access and browser-based Play & Demo experiences, may rely on essential technical data automatically processed by infrastructure providers to ensure stability and performance.
This may include:
- IP address
- Device type
- Browser version
- Operating system
- Basic session-level diagnostics
We do not directly access or use this information for marketing or user profiling purposes.
4. Third-Party Services
We rely on external platforms and providers to operate certain services. Each platform manages its own data collection and privacy policies.
These may include:
- Firebase (Google): Authentication, Cloud Firestore database, Cloud Messaging (push notifications)
- Google AdMob: In-app advertising
- Google Sign-In: Social authentication
- Roblox Corporation
- Mojang / Microsoft (Minecraft)
- Google (Play Store, AdMob, Firebase)
- Valve (Steam)
- Discord (Bots, servers)
- Netlify (Website hosting)
Please refer to each provider's privacy policy for more information.
5. Use of Data
Any data accessed or processed through our services (including moderation logs or gameplay records) is used solely for:
- Improving gameplay stability and performance
- Operating the Rewards system (coins, challenges, leaderboards)
- Sending push notifications about challenges and app updates
- Preventing abuse of our rewards system (e.g., duplicate claims)
- Displaying personalized leaderboards
- Fixing bugs and preventing exploits
- Moderating communities and enforcing rules
- Maintaining fair play and service integrity
- Analyzing technical trends for development
- Ensuring compliance with platform terms
We do not sell, rent, or trade user data under any circumstances.
6. Data Retention
Gameplay, testing, demo usage, and moderation-related data may be stored for up to 12 months unless required for:
- Ongoing moderation
- Security investigations
- Technical analysis or service improvement
Support communications are deleted once the related issue has been resolved.
Additional retention for app features:
- User accounts: Until you request deletion
- Challenge completion data: Retained for historical leaderboard integrity
- Push tokens: Deleted when you log out or uninstall the app
- Score data: Retained as part of permanent leaderboards
7. Cookies and Tracking
Our website may use cookies or similar technologies for:
- Functional purposes (navigation, login)
- Analytics and traffic measurement
- Improving user experience
You can manage or disable cookies through your browser settings.
8. Age Requirements (COPPA & GDPR Compliance)
Our services are designed for users aged 13 and above. We strictly enforce age verification to comply with COPPA (Children's Online Privacy Protection Act) and GDPR requirements.
a. Age Verification During Registration
When creating an account, we require you to provide your date of birth in DD/MM/YYYY format. This information is used solely to verify that you are at least 13 years old, comply with legal age restrictions, and block account creation for users under 13.
b. Data Stored
Upon successful registration, we store in Firebase Firestore:
- Your date of birth (encrypted, accessible only to you and administrators)
- Your calculated age at registration
- A timestamp of when you provided age consent
- COPPA compliance flag (boolean) and GDPR consent flag
These fields are stored as dateOfBirth, age, gdprConsent, and coppaCompliant.
c. Google Sign-In
If you register using Google Sign-In, you are still required to provide your date of birth during first-time setup if not already stored. We do not automatically retrieve age information from Google.
d. What We Do NOT Store
We do not share your date of birth with third parties, use your age for marketing or profiling, or store birth dates of users who fail age verification (they are rejected immediately).
e. Underage Users
If we discover that a user under 13 has created an account, we will immediately suspend the account, delete all associated data (coins, scores, challenge progress), and notify the parent/guardian if contact information is available. Parents or guardians may request deletion by contacting us.
f. European Users (GDPR)
For users in the European Union, age verification is required under Article 8 of the GDPR. We do not process personal data of children under 13 without parental consent.
9. User Rights and Requests
Users may request access to or deletion of specific data linked to their activity (e.g., usernames, moderation logs, support messages). Requests must include proof of identity and will be handled within 30 days, where applicable.
Upon account deletion, all associated data (coins, scores, challenge progress) will be permanently removed.
10. External Links
Our services may contain links to external websites, stores, or platforms. We are not responsible for the content or privacy practices of these external services.
11. Payments and In-Game Purchases
Some of our games and apps may include paid features such as:
- Full game purchases
- In-game or in-app purchases (virtual currency, passes, cosmetics)
- Donation-based perks (e.g., Discord features)
a. Payment Processing
All payments are handled by third-party platforms. We do not store or process billing data (such as credit card or banking information).
b. Virtual Goods & Refunds
Virtual items and currency are non-refundable and non-transferable, unless stated otherwise. Abuse of payment systems may result in bans or restricted access.
c. Testing/Promo Access
Some players may receive early or free access to premium content during tests or events. We reserve the right to remove or modify this content at any time without prior notice or compensation.
12. Virtual Currency (GGS Coins)
a. Earning Coins
GGS Coins are earned through completing challenges and are not purchasable with real money. Coins are awarded for:
- Daily login
- Completing daily/weekly/special challenges
- Achieving high scores
b. Non-Monetary Value
GGS Coins have no real-world monetary value. They cannot be exchanged for cash or other currency, transferred between accounts, or refunded.
c. Coin Balance
Your coin balance is stored securely and may be viewed in your profile. We reserve the right to adjust balances in case of errors or abuse.
d. Account Termination
Upon account deletion, all associated coins and challenge progress are permanently removed.
13. Push Notifications
With your consent, we use Firebase Cloud Messaging (FCM) to send:
- Daily challenge reminders
- Reward claim confirmations
- Important app updates
You can opt out at any time by disabling notifications in your device settings or signing out of your account. We do not share your FCM token with third parties for marketing purposes.
14. Advertising (AdMob)
Our app may display interstitial advertisements using Google AdMob. Ads are requested with non-personalized ad settings where possible. Google's privacy policy applies to any data collected through advertisements.
15. Play & Demos
Some of our services may include browser-based or downloadable Play & Demo experiences for testing or preview purposes.
During use of these features:
- Temporary gameplay progress may be stored locally on the user's device
- Session-based technical data may be processed for performance monitoring
- Platform-provided usernames or identifiers may be used for moderation or debugging in multiplayer or connected environments
Play & Demo experiences are provided for preview or testing purposes only and may:
- Differ from final game versions
- Be modified or removed without prior notice
- Reset progress or saved states at any time
16. GGS Hub Account and Cross-Game Data Sharing
The GGS Hub account (created via email/password or Google Sign-In) is intended to work as a single, unified identity across our games and services. As we roll this out, some or all of our titles may allow you to sign in with the same GGS Hub account instead of maintaining a separate profile for each game.
When a game is connected to the GGS Hub account, we may share certain account-linked data between that game and the Hub, including:
- Your unique user ID (UID) and nickname
- GGS Coin balance and challenge/reward progress
- Game scores and leaderboard entries
- Moderation status (warnings, resets, suspensions, or bans applied to your account)
This shared data is used so that your progress, rewards, and standing follow you across connected games, and so that enforcement actions (see Section 8 above and the Terms of Services) can be applied consistently account-wide rather than on a per-game basis. Not every game is connected to the GGS Hub account yet; this section applies once and to the extent a specific game has been integrated with the Hub.
17. Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on our official website with the "Last Updated" date. Continuing to use our services after changes means you accept the updated terms.
18. Contact Information
Email: greekgamesstudios@gmail.comDiscord: https://discord.gg/UmrwZpYZP3
Website: https://greekgamesstudios.com
Terms of Services
Last Updated: July 13, 20261. Introduction
Welcome to Greek Games Studios ("we", "our", or "us"). By accessing or using any of our games, websites, Play & Demo experiences, or community services, you agree to these Terms of Services ("Terms"). If you do not agree with these Terms, please do not use our Services.
These Terms apply to:
- Main Games: Titles available on platforms such as Google Play Store and Steam
- Mini Games: Experiences on Roblox, Minecraft, and similar platforms
- Play & Demo: Browser-based or downloadable testing experiences
- Official Website: https://greekgamesstudios.com
- Community Services: Including Discord servers, testing environments, and digital tools
2. Eligibility
Our Services are intended for users aged 13 and older. If you are under 13, you are not permitted to access or use our Services. Parents or guardians are responsible for supervising minors' activity when using our Services.
3. Ownership and Intellectual Property
All content provided by Greek Games Studios including but not limited to:
- Games, applications, and software
- Logos, artwork, and visual assets
- Music, sound effects, and videos
- Websites, Play & Demo builds, and digital tools
is the exclusive property of Greek Games Studios.
You may not:
- Copy, distribute, or modify our content without written permission
- Use our assets, builds, or code for commercial purposes
- Claim ownership or authorship of our projects or materials
Violations may result in access restrictions, takedown requests, or legal action.
4. Acceptable Use
When using our Services, you agree to follow all applicable laws and community standards. You must not:
- Use exploits, cheats, scripts, or third-party tools to gain unfair advantages
- Exploit bugs or unintended mechanics in any Play & Demo experience
- Engage in harassment, hate speech, or discriminatory behavior
- Spam, advertise, or distribute malicious content
- Attempt to interfere with service functionality or availability
- Attempt to hack, decompile, or reverse-engineer our systems
- Circumvent moderation systems or access restrictions
- Impersonate Greek Games Studios or its members
Failure to comply may lead to warnings, temporary suspension, or permanent bans from our Services.
5. Accounts and Platform Data
Some Services may use platform-linked accounts. These accounts are created and managed by the respective platform providers.
We may access limited platform-provided data such as:
- Username
- User ID
- Gameplay logs or session progress
- Moderation-related activity
- Platform analytics
This information may be used to maintain service functionality, fairness, and community safety.
6. GGS Hub Mobile App Account
To access certain features (rewards, leaderboards, saved scores), you must create an account within the GGS Hub app. You are responsible for maintaining the confidentiality of your login credentials. We will never ask for your password. Account deletion permanently removes all associated data including coins, scores, and challenge progress.
a. Cross-Game Linking
We are working to integrate all of our games with your single GGS Hub account. Once a game is connected to the Hub, signing in with your GGS Hub account may link that game's progress, scores, and rewards to your account, and may allow data (such as your nickname, coin balance, challenge progress, and moderation status) to be shared and kept in sync across all connected games. This means an enforcement action taken on one connected game (see Section 13) may apply to your GGS Hub account as a whole, affecting your access to other connected games as well.
7. Play & Demo Experiences
Our Services may provide access to Play & Demo versions of our games or interactive features for preview, testing, or evaluation purposes.
By accessing these experiences, you acknowledge that:
- Play & Demo versions may differ from final released products
- Features, mechanics, or content may change at any time
- Progress or saved session data may be reset or removed
- Services may be modified, limited, or discontinued
- Performance issues or incomplete functionality may occur
Play & Demo environments are provided for testing purposes and are used at your own discretion.
8. Virtual Items and Payments
All payments are securely handled by third-party platforms such as Google Play, Steam, or Roblox. We do not process or store billing or credit card information. Virtual items and currency are non-refundable and non-transferable unless explicitly stated otherwise. Abuse of payment systems may lead to account restrictions or bans.
9. Challenges and Rewards System
a. Types of Challenges
- Daily Challenges: Reset every 24 hours
- Weekly Challenges: Reset every 7 days
- Special Missions: One-time or seasonal
b. Claiming Rewards
Rewards must be claimed manually within the app. Unclaimed rewards expire when challenges reset. We reserve the right to verify challenge completion before awarding coins.
c. Abuse Prevention
The following actions are prohibited:
- Attempting to claim the same reward multiple times
- Using automated tools to complete challenges
- Exploiting bugs to earn coins illegitimately
- Creating multiple accounts to farm rewards
Violations may result in reversal of fraudulently earned coins, temporary or permanent suspension of rewards access, or account termination.
d. Coin Balance Accuracy
While we strive to maintain accurate balances, technical errors may occur. If you believe your balance is incorrect, contact us for review.
10. Leaderboards
a. Score Submission
Scores submitted from mini-games are stored with your nickname, timestamp of achievement, and unique user identifier.
b. Score Validation
We reserve the right to remove scores obtained through cheating or exploits, reset leaderboards in case of technical issues, and moderate offensive usernames displayed on leaderboards.
c. Score Deletion
When you delete your account, all associated scores will be removed from leaderboards within 30 days.
11. Push Notifications
By using our app with notifications enabled, you agree to receive challenge reminders, reward confirmations, and important app updates. You may disable notifications at any time through your device settings without affecting core app functionality.
12. User-Generated Content
By sharing content within our Services or community spaces, you grant us a non-exclusive right to use, display, or moderate that content for the purpose of maintaining safe and functional environments.
We reserve the right to remove or restrict any user content that violates these Terms or community guidelines.
13. Moderation and Enforcement
We may apply moderation actions if a user violates these Terms, service rules, or platform policies.
Moderation actions may include:
- Warnings
- Temporary restrictions
- Permanent suspension of access
- Removal from Play & Demo environments
Serious violations may be reported to platform providers or relevant authorities where required.
a. Backend-Detected Cheating Affecting Other Players
Some of our systems automatically monitor for cheating, exploits, or abnormal activity that directly or indirectly affects other players (for example, tampered scores, manipulated leaderboards, exploited multiplayer interactions, or abuse of the rewards system that impacts fair competition). When our backend detects this kind of activity on a GGS Hub account, we reserve the right to apply one or more of the following, at our discretion and without prior notice:
- Reset: affected progress, scores, coins, or challenge state may be reverted or reset
- Warning: a formal notice recorded on your account
- Ban: temporary or permanent suspension of your GGS Hub account and access to connected games
Because the GGS Hub account is shared across connected games, this action may affect your access to all games connected to your account, not only the one where the activity was detected. Automated detections may be reviewed by us on request; contact us using the information in Section 20 if you believe an action was taken in error.
14. Disclaimer of Warranty
Our Services are provided "as is" and "as available." We do not guarantee uninterrupted operation, the correction of all technical issues, or compatibility with all devices or platforms.
15. Limitation of Liability
To the fullest extent permitted by law, Greek Games Studios shall not be held liable for data loss, gameplay issues, service interruptions, technical failures, or indirect damages resulting from the use of our Services.
Your sole remedy for dissatisfaction is to discontinue use of our Services.
16. Service Availability
We reserve the right to:
- Modify or discontinue any part of our Services
- Reset progress or testing data
- Restrict access to maintain fairness or stability
We are not responsible for any loss of progress or in-game data resulting from updates, resets, or technical issues.
17. Changes to the Terms
We may update these Terms from time to time. Continued use of our Services after updates constitutes acceptance of the revised Terms.
18. Termination
We reserve the right to suspend or terminate access to our Services at any time, with or without notice, for reasons including violation of these Terms.
19. Governing Law
These Terms are governed by the laws of Greece and the European Union. Any disputes arising in connection with these Terms shall be subject to Greek jurisdiction.
20. Contact Information
Email: greekgamesstudios@gmail.comDiscord: https://discord.gg/UmrwZpYZP3
Website: https://greekgamesstudios.com
Community Guidelines
Last Updated: July 13, 20261. Introduction
Our goal is to maintain a safe, positive, and respectful environment for everyone across all our Services. These Community Guidelines apply to all users interacting with our games, Play & Demo experiences, website, Discord server, and other digital platforms. By participating in our Services, you agree to follow these rules.
2. Respectful Behavior
Treat all players, staff members, and community participants with respect.
The following behavior is not tolerated:
- Harassment or bullying
- Discrimination or hate speech
- Personal attacks or threats
- Toxic or intentionally disruptive conduct
- Doxxing or sharing private information
We aim to maintain a welcoming environment for all users aged 13 and above.
3. Fair Play
All users must play fairly and avoid gaining unfair advantages.
You must not:
- Use cheats, exploits, or unintended mechanics
- Use automation tools, scripts, or unauthorized software
- Attempt to bypass game systems or progression
- Interfere with gameplay experiences of others
Users found violating fair play standards may face temporary or permanent restrictions. Where a game is connected to your GGS Hub account, cheating that directly or indirectly affects other players may result in a reset of affected progress, a warning, or a ban applied to your GGS Hub account — which can extend to all games connected to that account, not just the one where the activity was detected.
4. Leaderboard Conduct
When participating in leaderboards, you must not:
- Use fake or offensive usernames
- Submit scores achieved through cheating or exploits
- Harass other players based on their rankings
- Create multiple accounts to dominate leaderboards
Violations may result in score removal, temporary leaderboard bans, or permanent account suspension.
5. Rewards and Challenges Conduct
You agree to:
- Complete challenges legitimately through normal gameplay
- Not use automated scripts or bots to claim rewards
- Not exploit bugs to earn coins unfairly
- Not create alternate accounts to claim multiple rewards
We actively monitor for abuse. Accounts found violating these rules will have rewards revoked and may be banned.
6. Play & Demo Participation
Some Services may include access to Play & Demo builds intended for preview or testing.
When participating in these environments, you must not:
- Exploit unfinished systems or mechanics
- Attempt to gain unfair advantages using in-development features
- Disrupt testing environments intentionally
- Use third-party tools within testing builds
Play & Demo environments may be modified, reset, or discontinued at any time to maintain fairness and stability.
7. Appropriate Content
Keep all messages, usernames, and shared content appropriate for all audiences aged 13 and above.
Do not share:
- NSFW or explicit content
- Violent or disturbing material
- Scam or phishing links
- Malicious software or unauthorized downloads
- False or misleading information
8. Account Responsibility
You are responsible for keeping your platform accounts secure.
- Do not share your account credentials
- Do not attempt to access accounts belonging to others
- Report suspected impersonators or compromised accounts to moderators
Greek Games Studios will never request your passwords or login credentials.
9. Advertising and Spam
The following actions are not permitted:
- Excessive self-promotion
- Repeated off-topic messages
- Unauthorized advertisements
- Distribution of unrelated Discord invites or external links
10. Testing and Feedback
Constructive feedback is encouraged during testing phases.
However, users must not:
- Share unreleased content publicly
- Leak in-development materials
- Misuse testing builds for unintended purposes
Participation in testing does not grant ownership or distribution rights to any in-development content.
11. Platform Compliance
Users must follow both these Community Guidelines and the rules of the platforms used to access our Services, including but not limited to Roblox, Steam, Discord, or Google Play.
Failure to comply with platform-level terms may result in access restrictions within our Services.
12. Moderation and Enforcement
Violations of these Guidelines may result in:
- Warnings
- Temporary mutes or restrictions
- Removal from Play & Demo environments
- Revocation of roles or permissions
- Temporary or permanent bans
Serious or repeated violations may also be reported to platform providers where applicable. For games connected to the GGS Hub account, moderation actions (including resets, warnings, and bans) may apply to your account across all connected games. See our Terms of Services for details on automated, backend-detected cheat enforcement.
13. Updates to These Guidelines
We may update these Community Guidelines periodically. Continued use of our Services after updates constitutes acceptance of the revised rules.
14. Contact Information
Email: greekgamesstudios@gmail.comDiscord: https://discord.gg/UmrwZpYZP3
Website: https://greekgamesstudios.com