Privacy Policy

1. Introduction

Greek Games Studios ("we", "our", or "us") is committed to protecting the privacy of our users across all our platforms and services. This Privacy Policy explains how we collect, use, and protect information in connection with our games, apps, websites, and community services.

This policy applies to:

• Main Games: Titles available on platforms such as Google Play, including Try Not To Rage: Forest, which can be played as a guest or signed in with a GGS Hub account
• GGS Hub Mobile App: Our official mobile application available on Google Play, including online mini-games, offline downloads, rewards, and home-screen widgets
• Official Website: https://greekgamesstudios.com, including Play & Demo / Web Launcher experiences at https://weblauncher.greekgamesstudios.com
• Account Services: https://auth.greekgamesstudios.com (login, registration, profile, and game-linking / OAuth)
• Other Services: Testing environments, digital tools, Discord community, transactional emails, and device widgets

2. Data Collection

We do not actively collect direct personal identifiers such as full names, home addresses, or phone numbers during normal gameplay or website browsing.

However, certain platform-based or technical identifiers may be automatically processed or stored to ensure proper functionality, performance, and moderation across our services.

a. Gameplay Logs and Usernames

Platform usernames, user IDs, and gameplay logs may be stored for analytics, moderation, or debugging purposes.

This may include:

• Error reports
• In-game actions
• Account-level information provided by the platform

When stored persistently for analytics, debugging, or moderation purposes, platform-provided identifiers (such as usernames or account IDs) may be treated as personal data under applicable data protection laws.

b. GGS Hub App - Account Information (Firebase Authentication)

When you create an account within the GGS Hub mobile app using email/password or Google Sign-In, we store:

• Email address
• Encrypted authentication credentials (handled securely by Firebase)
• Unique user ID (UID)
• Nickname (display name) that you choose

Passwords are never stored in plain text and are fully managed by Firebase Authentication.

c. GGS Coins & Challenge Progress

To operate our rewards system, we store:

• Your GGS Coin balance
• Challenge completion status (to prevent duplicate claiming)
• Challenge progress (e.g., playtime today, games played today)

This data is used solely to operate the rewards system. GGS Coins may also be spent on in-app cosmetics (profile customization and, in connected games, skins). Coins can additionally be earned from referrals, limited-time reward codes, and optional rewarded advertisements.

d. Referrals and Reward Codes

If you participate in the referral program or redeem a promotional code, we store:

• Your unique referral code and, on the website, a shareable referral link
• Whether another account referred you (referredBy)
• A list of accounts you successfully referred (referredUsers)
• Codes you have redeemed, to prevent duplicate claims

Referral details may be stored temporarily in browser session storage when you arrive from a referral link before completing registration.

e. Profile Customization and Cosmetic Unlocks

We store your selected profile appearance (name color, accent color, profile background, and app theme) and the cosmetic options you own. Some options may be unlocked with GGS Coins. Your name color may be shown publicly on leaderboards so other players see your current selection.

When a connected game (such as Try Not To Rage: Forest) lets you unlock or buy skins with GGS Coins, we store the list of owned skin identifiers on your GGS Hub account so they remain available after you reinstall or change devices.

f. Game Scores & Leaderboards

When you play mini-games within the GGS Hub app (online or, where applicable, after you reconnect), we may store:

• Your score for each game
• Timestamp of your best performance
• Your nickname as displayed on leaderboards
• Your unique user ID to associate scores with your account

Leaderboard data is visible to other users to foster friendly competition. Offline high scores may also be stored locally on your device until you remove the game or uninstall the app.

g. Cloud Saves and Connected Games

When you sign in to a connected game (currently Try Not To Rage: Forest) with your GGS Hub account, using email/password, Google Sign-In, or �Sign in with GGS Hub� (OAuth via https://auth.greekgamesstudios.com), we store a linked-game record on your account. This may include:

• Game identifier and display name (e.g. try_not_to_rage_forest)
• Cloud save progress such as level reached, last played level, total playtime, and death count
• Last sync time

Guest / offline play in Forest stores progress locally on the device (for example in on-device preferences). Linking an account can upload that progress to your GGS Hub cloud save. If local and cloud data differ, you may be asked which save to keep.

The same GGS Hub account can be used across the Hub app, website profile, Web Launcher, and connected games so that coins, cosmetics, and enforcement status stay in sync.

h. Offline Mini-Games (On-Device Downloads)

The GGS Hub app lets you download lightweight mini-games for offline play. Downloaded game files (HTML content), a local catalog/manifest cache, and download metadata are stored on your device only. We do not upload those downloaded files to our servers. You can delete individual downloads or all downloaded games from your profile. Uninstalling the app removes this local storage.

i. Home Screen Widgets

If you add GGS Hub widgets to your Android home screen, the app may write limited display data locally on the device so widgets can show news headlines, recent mini-game scores, last played game, connected-game status, and your selected theme color. Widget data stays on the device and is not a separate cloud profile.

j. Push Notification Tokens (Firebase Cloud Messaging)

With your permission, we collect a unique device token to send push notifications for:

• Daily challenge reminders
• Reward claim confirmations
• Important app updates and announcements

You can disable notifications at any time through your device settings without affecting core app functionality. Try Not To Rage: Forest may also use Firebase Cloud Messaging for game announcements if you allow notifications in that game.

k. App Performance, Crash Reporting & Analytics

The GGS Hub app uses Firebase Performance Monitoring and Firebase Crashlytics (Google) to help us identify and fix technical issues. Try Not To Rage: Forest also uses Firebase Crashlytics and Firebase Analytics (for example app-open events) to measure stability and basic usage. This may include:

• App start-up time and screen rendering performance
• Network request performance
• Crash and error reports, including device model, operating system version, and the app state at the time of the crash
• In Forest, aggregated analytics events used to understand how the game is used and whether it is stable

Crash and performance data is used to improve stability. Forest Analytics is used for product improvement, not for selling your data. Google�s privacy policy applies to Firebase services.

l. App Check and Play Integrity

The GGS Hub app and Try Not To Rage: Forest use Firebase App Check with Google Play Integrity (and related device-attestation providers) to reduce abuse of our backends. These services may process device and app-integrity signals so we can tell genuine app traffic from automated or tampered clients. This is a security measure, not advertising.

m. Testing and QA

Users may participate in testing phases (public or private) as part of early releases. We may monitor gameplay behavior and interactions to improve game balance and performance.

Platform-provided identifiers (such as usernames or account IDs) may be used during these processes for moderation or debugging purposes.

n. Moderation, Freeze, Ban, Reset, and Account Deletion

If a user violates these policies, community rules, or platform rules, we may store moderation data on the GGS Hub account. This can include:

• Account status (active, frozen, or banned)
• Reason, duration (including permanent), expiry time, and when the action was taken
• An internal action log (freeze, unfreeze, ban, unban, reset, delete, score removal, and similar events)

What each status means in practice:

• Frozen: You can usually still sign in and view your profile, but you cannot earn or spend GGS Coins, claim rewards, or submit leaderboard / challenge progress. Connected games that rely on the Hub account inherit this restriction.
• Banned / suspended: Sign-in is blocked across the GGS Hub app, website, authentication portal, and connected games. Existing sessions may be revoked.
• Reset: Administrators may zero coins, challenge progress, leaderboard scores, and/or connected-game records while leaving the account otherwise intact.
• Deleted: You can delete your own account from Hub settings. Administrators may also delete an account. Deletion removes the Firebase Authentication user and associated Hub profile data (coins, scores, referrals on that account, connected-game saves, device sessions). Downloaded offline games on a device are not on our servers and remain until you remove them or uninstall the app.

We may email you about freeze, ban, restore, reset, or deletion using the address on the account (transactional mail via Resend). You can appeal by contacting support. Freeze and ban can be temporary or permanent.

When an administrator deletes an account, we may keep a limited record (original user ID, email, reason, and who performed the deletion) so we can document the action, prevent abuse, and respond to lawful requests. Moderation-related data is retained under our legitimate interest in keeping services safe and fair. In some cases it may be shared with a platform provider if required.

o. Contacting Us (Support or "Message Us")

If you voluntarily contact us through a support form, email, or "Message Us" feature on our website or services, we may temporarily store your email address and message content for the sole purpose of:

• Responding to your request
• Providing technical assistance or support
• Investigating reported issues

We do not use submitted contact information for marketing or analytics purposes.

Support-related information is retained only for as long as necessary to resolve the request and is deleted thereafter.

Some technical data (such as IP address or browser metadata) may be automatically processed by our hosting provider when forms are submitted or pages are accessed. This information is managed by the hosting provider in accordance with their own privacy policies.

p. News and Updates Emails (Optional)

We do not send news or promotional emails unless you choose to subscribe. You can opt in from the News page on our website, your profile at https://auth.greekgamesstudios.com, or the GGS Hub app profile. A GGS Hub account is required.

If you subscribe, we store:

• Your email address
• Your user ID
• Subscription status (subscribed or unsubscribed) and related timestamps

This is used only to email you when we publish news, such as new games, major updates, or community events. Messages are sent through Resend (for example from news@greekgamesstudios.com). You can unsubscribe at any time using the same website or app controls, or the unsubscribe link in the email. Unsubscribing stops news emails. It does not stop transactional messages such as security alerts or moderation notices.

3. Automatically Collected Technical Data

Our services, including website access and browser-based Play & Demo experiences, may rely on essential technical data automatically processed by infrastructure providers to ensure stability and performance.

This may include:

• IP address
• Device type
• Browser version
• Operating system
• Basic session-level diagnostics

We do not directly access or use this information for marketing or user profiling purposes.

Our website also uses Firebase Performance Monitoring (Google) to measure technical metrics such as page load times and network request performance, in order to identify and fix issues that affect the speed and reliability of our website. This data is collected anonymously and is not used for advertising or user profiling.

4. Third-Party Services

We rely on external platforms and providers to operate certain services. Each platform manages its own data collection and privacy policies.

These may include:

• Firebase (Google): Authentication, Cloud Firestore database, Cloud Functions, Cloud Messaging (push notifications), Performance Monitoring, Crashlytics, Analytics (Try Not To Rage: Forest), and App Check
• Google Play Integrity: Device and app attestation used with Firebase App Check
• Google reCAPTCHA: Used on our website's login and registration pages to help prevent automated abuse and unauthorized access attempts. reCAPTCHA may process device and browser information, IP address, and interaction data to assess risk. Google's privacy policy applies to any data collected through reCAPTCHA.
• Google AdMob: Advertising in the GGS Hub app and in Try Not To Rage: Forest (interstitial, rewarded, and app-open ads as described in Section 14)
• Google Sign-In: Social authentication
• Resend: Transactional email for account security alerts (new device, sign-out all devices, account deletion) and moderation notices (freeze, ban, restore, reset, admin deletion). Also used to send News and Updates emails only to users who have opted in.
• Google Play Store (app distribution)
• Netlify (website and function hosting)

Please refer to each provider's privacy policy for more information.

5. Use of Data

Any data accessed or processed through our services (including moderation logs or gameplay records) is used solely for:

• Improving gameplay stability and performance
• Operating the Rewards system (coins, challenges, leaderboards)
• Sending push notifications about challenges and app updates
• Preventing abuse of our rewards system (e.g., duplicate claims)
• Displaying personalized leaderboards
• Fixing bugs and preventing exploits
• Moderating communities and enforcing rules
• Maintaining fair play and service integrity
• Operating cloud saves and linking connected games to your GGS Hub account
• Sending transactional emails about security events and moderation actions
• Sending News and Updates emails only if you have subscribed
• Displaying optional home-screen widgets on your device
• Serving advertisements as described in Section 14
• Analyzing technical trends for development
• Ensuring compliance with platform terms

We do not sell, rent, or trade user data under any circumstances.

6. Data Retention

Gameplay, testing, demo usage, and moderation-related data may be stored for up to 12 months unless required for:

• Ongoing freeze, ban, or other moderation
• Security investigations
• Technical analysis or service improvement

Support communications are deleted once the related issue has been resolved.

Additional retention for app features:

• User accounts and cloud saves: Until you or an administrator deletes the account
• Challenge completion data: Retained for historical leaderboard integrity while the account exists
• Push tokens: Deleted when you log out or uninstall the app
• Score data: Retained as part of permanent leaderboards until the account is deleted
• Offline downloads and widget data: Stored only on your device until you remove them or uninstall
• News subscription records: Kept while you remain subscribed, and as an inactive record after you unsubscribe so we do not email you again by mistake
• Administrative deletion records: Limited fields (user ID, email, reason, actor) may be kept after account deletion to document the action

7. Cookies and Local Storage

Our website and authentication services use essential cookies and browser storage technologies for:

• Essential Authentication Cookies: Secure HTTP-only cookies used by Netlify Functions and Firebase to maintain your active GGS Hub login session across the website and profile areas.
• Session Storage & Preferences: Storing temporary UI preferences (such as color themes, navigation states, or referral details).
• Security & Anti-Abuse: Cross-site request forgery prevention and safe domain validation.

Because these cookies and storage items are strictly necessary for providing the user account functionality, logging in, and keeping your session secure, they do not require consent banners under GDPR. We do not use third-party tracking or advertising cookies on our website.

8. Age Requirements (COPPA & GDPR Compliance)

Our services are designed for users aged 13 and above. We strictly enforce age verification to comply with COPPA (Children's Online Privacy Protection Act) and GDPR requirements.

a. Age Verification During Registration

When creating an account, we require you to provide your date of birth in DD/MM/YYYY format. This information is used solely to verify that you are at least 13 years old, comply with legal age restrictions, and block account creation for users under 13.

b. Data Stored

Upon successful registration, we store in Firebase Firestore:

• Your date of birth (encrypted, accessible only to you and administrators)
• Your calculated age at registration
• A timestamp of when you provided age consent
• COPPA compliance flag (boolean) and GDPR consent flag

These fields are stored as dateOfBirth, age, gdprConsent, and coppaCompliant.

c. Google Sign-In

If you register using Google Sign-In, you are still required to provide your date of birth during first-time setup if not already stored. We do not automatically retrieve age information from Google.

d. What We Do NOT Store

We do not share your date of birth with third parties, use your age for marketing or profiling, or store birth dates of users who fail age verification (they are rejected immediately).

e. Underage Users

If we discover that a user under 13 has created an account, we will immediately suspend the account, delete all associated data (coins, scores, challenge progress), and notify the parent/guardian if contact information is available. Parents or guardians may request deletion by contacting us.

f. European Users (GDPR)

For users in the European Union, age verification is required under Article 8 of the GDPR. We do not process personal data of children under 13 without parental consent.

9. User Rights and Requests

Users may request access to or deletion of specific data linked to their activity (e.g., usernames, moderation logs, support messages). Requests must include proof of identity and will be handled within 30 days, where applicable.

You can permanently delete your GGS Hub account from account settings in the app or website (recent sign-in is required). Upon deletion, associated Hub data (coins, scores, challenge progress, cloud saves, device sessions, referrals on that account) is removed as described above. A freeze does not delete your data. A ban blocks access but does not by itself erase the account. Frozen or banned users may still request deletion or appeal via the contact details in Section 19.

10. External Links

Our services may contain links to external websites, stores, or platforms. We are not responsible for the content or privacy practices of these external services.

11. Payments

Our games and apps do not offer real-money payments. There are no paid downloads, in-app purchases, subscriptions, or donations, and we do not collect, store, or process any billing or payment information (such as credit card or banking details).

GGS Coins and other virtual items cannot be bought with real money. See Section 12 for how GGS Coins work.

12. Virtual Currency (GGS Coins)

a. Earning Coins

GGS Coins are a virtual currency for our ecosystem. They are not purchasable with real money. Coins may be awarded for:

• Daily login
• Completing daily, weekly, or special challenges (including challenges to download or link a connected game)
• Achieving high scores
• Successful referrals and limited-time reward codes
• Optionally watching a rewarded advertisement in the GGS Hub app

Coins may be spent on Hub profile cosmetics and, in connected games such as Try Not To Rage: Forest, on skins. Forest skins may also be unlocked by watching a rewarded ad in that game.

b. Non-Monetary Value

GGS Coins have no real-world monetary value. They cannot be exchanged for cash or other currency or transferred between accounts.

c. Coin Balance

Your coin balance is stored securely and may be viewed in your profile. We reserve the right to adjust balances in case of errors or abuse.

d. Account Termination

Upon account deletion, all associated coins and challenge progress are permanently removed.

13. Push Notifications

With your consent, we use Firebase Cloud Messaging (FCM) to send:

• Daily challenge reminders
• Reward claim confirmations
• Important app updates

You can opt out at any time by disabling notifications in your device settings or signing out of your account. We do not share your FCM token with third parties for marketing purposes.

14. Advertising (AdMob)

We use Google AdMob to show ads in some of our apps and games. Google�s privacy policy applies to data collected through those ads. AdMob may process advertising identifiers, device and app information, IP address, and similar technical data in line with Google�s policies.

GGS Hub app: May show interstitial ads (for example when returning to the app) and optional rewarded ads that grant GGS Coins or complete a challenge. Hub ad requests are configured for non-personalized ads where possible.

Try Not To Rage: Forest: May show:

• App-open ads when you return to the game
• Interstitial ads after completing a level (not on every level; frequency is limited)
• Rewarded ads you choose to watch to unlock skins

Forest ads use Google�s standard AdMob request. You can limit ad tracking through your device or Google account settings where those controls are available. Ads are not shown in our website Play & Demo / Web Launcher experiences.

15. Play & Demos

Some of our services may include browser-based or downloadable Play & Demo experiences for testing or preview purposes.

During use of these features:

• Temporary gameplay progress may be stored locally on the user's device
• Session-based technical data may be processed for performance monitoring
• Platform-provided usernames or identifiers may be used for moderation or debugging in multiplayer or connected environments

Play & Demo experiences are provided for preview or testing purposes only and may:

• Differ from final game versions
• Be modified or removed without prior notice
• Reset progress or saved states at any time

16. GGS Hub Account and Cross-Game Data Sharing

The GGS Hub account (created via email/password or Google Sign-In on the app, website, or auth portal) is a single identity across our games and services. Connected titles, currently including Try Not To Rage: Forest, may sign in with the same account instead of a separate profile. Forest also supports guest play without an account; linking later attaches cloud save to the Hub account.

When a game is connected, we may share account-linked data between that game and the Hub, including:

• Your unique user ID (UID) and nickname
• GGS Coin balance and challenge/reward progress
• Owned cosmetic identifiers (for example Forest skins)
• Cloud save progress for that game
• Account moderation status (active, frozen, or banned)

This shared data is used so that your progress, rewards, and standing follow you across connected games, and so that enforcement actions (see Section 2(n) above and the Terms of Services) can be applied consistently account-wide rather than on a per-game basis. Not every game is connected yet; this section applies once and to the extent a specific game has been integrated with the Hub.

17. Account Security & Session Management

To protect your account across both the GGS Hub mobile app and the official website:

• Device Registration & Alerts: When a new device or app instance logs into your account, we record technical metadata (device model, platform, timezone, locale, app version) to detect unauthorized sign-ins and send security alert notifications to your registered email.
• Session Revocation: You can choose to sign out from all active devices simultaneously at any time via your account profile settings.
• Account Deletion: You can permanently delete your GGS Hub account, associated leaderboards, referral links, cloud saves, and profile data directly from your account settings.
• OAuth / game linking: �Sign in with GGS Hub� in a connected game opens our auth portal and, after you approve, issues a sign-in token to that game. We record that the game is linked to your account.

18. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on our official website with the "Last Updated" date. Continuing to use our services after changes means you accept the updated terms.

19. Contact Information